2009 Conference Presentations

  • CPHQ (overview, intro, applicability)
    Jack Peterson, MS, FAAMA, CPHQ, President, J Peterson and Associates
    > CPHQ Handout
  • ISO 9001
    Jennifer Fondon, RN, BSN, MHA, CPHQ, Lead Surveyor, DNV Healthcare, Inc.
    Handout:
    > ISO 9001
  • FMEA (Slides-continued)
    Donna Rossa, RNCNA, MBA, PhD, CEO/Survey Consultant, Rossa, Rossa & Associates
  • Peer Review
    Dave Morehead, MD, Healthcare Performance Improvement
  • RCA
    Craig Clapper, PE, CMQ/OE, Senior Partner and COO, Healthcare Performance Improvement


 

 


Save-The-Date
2010 Events

Fall Healthcare Quality Management Review Session
August 5-6, 2010
Austin, TX
> MORE

2010 Annual Conference & Membership Meeting
October 28-29, 2010
Dallas, TX